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December 2019 Shopping & Shipping Info

Clare Thornley

Here is some important info regarding our shop and shipping time frames for December:
⭐️ All orders for rug punch frames placed by the end of the day on Friday 6 December will ship early next week. Any orders for the frames after Friday will not ship until January.
⭐️ Bulk orders (orders that include a kilo or more of the same fibre) may not be ready to ship until January. For most bulk orders, we have to order additional stock from our suppliers and that takes time (especially the shipping this time of year).
⭐️ If you saw our Instagram/Facebook post from a few days ago, you will know that our family is taking a holiday this month. Fortunately, our good friend Tanya will be "minding the shop" while we are away. She will be packing and shipping orders twice a week (on Mondays and Fridays) until 20 December.
⭐️ Remember that since we ship with Australia Post - and this is their busiest time of year - shipping times may take longer than usual. If you need your order for Christmas, we suggest you select "Express Post" at check-out. For most areas, Australia Post guarantees next-day delivery (once we drop the parcel at the post office).
⭐️ The online shop will remain open through the Christmas and New Year period. However, we won't start shipping orders again until early January (probably 3 January).
⭐️ Tasmanian customers - don't forget that we are happy to bring orders with us when we visit your state later this month. Just place your order by the end of day on 10 December and use the code "TASSIE2019" to zero-out the shipping costs (or send us a message). We will be traveling through/staying in Northwest Tassie (near Wynard), Devonport, Deloraine, Oatlands, Hobart, and Cygnet.
⭐️ While we are on holiday, we will be replying to messages and emails but there will be some delay. So please be patient 😘🙂

 

Have a safe, creative and happy holiday season!


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